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Find and access your policy details instantly

Find out if your older policy is under our administration and get instant access to your policy details when you register online or via the Momentum App.

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Momentum Traditional is going paperless soon. To avoid missing any updates on your policy, contact us to change to email.

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MOMENTUM TRADITIONAL

Legacy insurance policy administrators

We administer traditional policies, including life assurance, investments and retirement annuities.

These older policies include Momentum policies which commenced prior to 2002 and other policies we’ve assumed responsibility for from companies such as Sage, LifeGro (formerly Legal & General), Southern Life, Odyssey, and others (View the complete list of companies).

Register online for instant access to your policy details. Contact us to find out if your policy is administered by us.

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How to get the most out of Momentum Traditional

Staying on top of your long-standing insurance policy administered by Momentum Traditional has never been easier! With our self-service options and specialised support, you can manage your policy confidently while securing peace of mind for you and your loved ones.

A lady with coffee in hand logging into the Momentum App to access her Traditional policy details.

Get instant access to your policy

When you register online, your policy information is always within reach. Log onto the website or download the Momentum App to view your latest statements, check your listed beneficiaries and benefits and easily access your tax certificates.

Register online Log in
A couple sitting on the couch in consultation with a financial adviser to get a new Momentum insurance policy.

Support at every step of your journey

Our knowledgeable service team is equipped to handle requests, resolve queries and explain the specific terms of your policy. Explore the various options available to you at retirement with the help of retirement benefit counselling. Get financial advice tailored to your life goals with our network of trusted financial advisers.

Find an adviser Retirement benefit counselling
A smiling female professional on her laptop at an outdoor table, showing how Momentum Traditional emails keep policy information accessible and secure from anywhere.

Never miss important updates

We’ll soon stop sending updates by post. Switch to email to receive important information and other updates about your policy more quickly and securely. Email better protects your personal details and ensures nothing is lost or delayed. To change your communication preference to email, contact us or complete the form and email it back.

Request a call back

Traditional self-service options

Enjoy the convenience of accessing your Traditional Policy anytime, anywhere! Our safe and secure self-service tools make it easy to download tax certificates, submit documents and more.

To get started, register or log in to your Momentum profile on the website, or WhatsApp “Hi” to 068 707 3271.

View your two-pot retirement savings value on WhatsApp

Check your two-pot withdrawal value to know the retirement savings amount available for you to access.

View how-to guide

Download your
tax certificates

Find out where to view and download your tax certificates to simplify your tax returns and stay compliant.


View how-to guide

Upload your documents on WhatsApp

No printer or scanner? No problem! Upload your outstanding documents via WhatsApp with a photo snap to process your request faster.

View how-to guide

Two-pot retirement system on the Traditional platform

The two-pot retirement system was implemented on 1 September 2024. Some policies on the Traditional platform are not included in the two-pot system and are, by law, not eligible for withdrawals before retirement.

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Momentum Traditional FAQs

Get answers to some frequently asked questions related to older Momentum policies, Sage, LifeGro, Southern Life, Odyssey, and others that we administer.

The Income Tax Act only allows access to retirement annuity fund benefits if you:

  • Are 55 years or older.
  • Are medically disabled.
  • Have been a non-resident for at least 3 consecutive years on or after 1 March 2021.
  • Have left the country on expiry of your visa or work permit

Find out more in the 2024 Retail Funds Trustee Newsletter.

  • If you are a member of a preservation fund you are allowed to make one withdrawal from your benefit before retirement, if the benefit that was transferred into the preservation fund was a benefit that you became entitled to before you reached the normal retirement age in the transferring fund.

  • If you are a member of a retirement annuity fund, you are only allowed access to your benefit before retirement if the total benefit in the fund is less than the prescribed minimum of R15 000 (the value of combined retirement annuities on different platforms, in the same registered fund).
When you reach the age of 55, you may access your retirement benefit.

A member of the Momentum Retirement Annuity Fund and the Momentum Pension Preservation Fund may only take one third of their retirement benefit in a lump sum; the rest of the benefit must be used to buy an annuity (a pension). If, however, the total benefit in the Fund is R247 500 or less, the member can take the whole benefit in a lump sum.

A member of the Momentum Provident Preservation Fund may take their total retirement benefit as a lump sum if the benefit transferred into this fund was transferred before 1 March 2021. If the benefit was transferred after 1 March 2021, the same rules as those applying on a pension preservation fund will apply. The member can still use any portion of the retirement benefit to buy an annuity.

The FSCA implemented Phase 1 of the Retail Distribution Review (RDR) legislation that regulates commission on positive alterations on all pre-2009 commission dispensation savings policies. This legislation is effective 1 January 2018.

Due to the above implementation, the following alterations are not allowed on the Traditional platform:

  • Term extension
  • Premium increase
  • Cover increase
  • Added benefits

After maturity, we will continue investing your policy albeit in a more conservative portfolio to ensure your investment doesn’t reduce significantly. You can contact us to change your investment if you wish or consider other new business solutions we offer.

The Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standards (CRS) allow for the efficient exchange of information between South Africa and other participating countries.

Tax legislation requires us to obtain tax and other information on all persons and entities that have tax obligations outside of South Africa.

Individuals can complete the Self-certification form for individuals (SERVICE050). Entities can complete the Self-certification form for entities (SERVICE051) and are also required to submit a Self-certification form for individuals for each of the representatives of the entity.

Representatives may include, but are not limited to:

  • The trustees, active members, managers, chief executive officer, managing director or authorised person.
  • For a trust: Founder(s) of the trust.
  • For a foreign registered entity: The manager(s) in South Africa who look(s) after the entity’s affairs.
  • Trust beneficiaries or shareholders (according to the latest financial statements).
  • Natural persons or legal entities entitled to exercise 25% or more of the voting rights at general meetings.

For more information, visit South African Revenue Service (SARS).

To assist you in completing the form, you can use our country code list.

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