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Contact us for assistance with enquiries, complaints or to give us a compliment. Our contact details for businesses can be accessed through the button below.

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  • Emergency
  • Fraud report lines
  • Medical aid
  • Car and home insurance
  • Life insurance
  • Investments
  • FundsAtWork
  • Traditional
  • Website support
  • Wills, Trusts & Estates
  • Savings
Select a service

Medical aid Emergency rescue


082 911








Open 24 hours, 7 days a week, including public holidays.

Momentum Assist for car and home insurance


0860 784 767


For international emergencies only

+27 12 684 5603



Open 24 hours, 7 days a week, including public holidays.


Medical aid fraud line

0800 000 438

[email protected]




Open 24 hours, 7 days a week, including
public holidays.

Car and home insurance fraud line

0800 006 156

[email protected]




Open 24 hours, 7 days a week, including
public holidays.

Multiply Money: Block/Stop my card

0860 111 183

[email protected]




Open 24 hours, 7 days a week, including
public holidays


Emergency medical transport (South Africa)

082 911

Available 24/7 for emergency medical transport within South Africa.

International emergency assistance



+27 11 541 1263

Use this number if you travel outside South Africa and require emergency medical assistance.

Available 24/7 for emergency medical assistance while travelling outside South Africa.

General queries

WhatsApp

0860 117 859


Call us (SA):

0860 117 859

International calls:

+27 31 573 4008 / +27 31 573 4000

Mon-Fri: 08:00 to 17:00
Sat: 08:00 to 12:00

Closed on Sundays and public holidays.

Email

You can also use the
 Momentum App

to

  • Submit and track claims.
  • Get pre-authorisation.
  • Find a network healthcare provider.
  • Download your membership card or tax certificate.

Medical aid fraud line

0800 000 438


Open 24 hours, 7 days a week, including public holidays.

Multiply

Call or WhatsApp

Multiply Travel

0861 100 155


Email:

[email protected]

International:

+27 12 675 3026



Multiply Travel operating hours

Mon-Fri: 08:00 to 16:30

Closed on weekends and public holidays.

Momentum Assist for car and home insurance

0860 784 767

For international emergencies only

+27 12 684 5603







Open 24 hours, 7 days a week, including public holidays.

Sales and client services

0860 006 784

[email protected]

International number

+27 12 675 3047

Business hours

Mon-Fri: 08:00 to 18:00
Sat: 08:00 to 13:00

Closed on Sundays and public holidays.


Claims

0860 006 784

[email protected]

International number

+27 12 675 3047

Business hours

Mon-Fri: 08:00 to 17:00
Sat: 08:00 to 13:00

Closed on Sundays and public holidays.




Car and home insurance fraud line

0800 006 156

[email protected]





Open 24 hours, 7 days a week, including public holidays.


Personal accident and health cover

0861 426 837

[email protected]


Business hours

Mon-Fri: 08:15 to 16:30

Closed on weekends and public holidays.


Digital support


[email protected]


Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.


Life insurance

0860 665 432


[email protected]












International number:

+27 12 675 3031

Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

Claims

0860 441 111


[email protected]
[email protected]
[email protected]

Please use the applicable email address above for your relevant claim type. If you send your claim documents to the incorrect email, your claim handling could be delayed.



International number

+27 12 675 3052

Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.


Wealth


0860 546 533

[email protected]

International number

+27 12 675 3000



Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

Momentum Collective Investments

0860 111 899

[email protected]

International number

+27 12 675 3002



Business hours

Mon-Fri: 08:00 to 16:30

Closed on weekends and public holidays.

Annuities

Client services

0860 266 848

[email protected]

New business

[email protected]



Business hours

Mon-Fri: 08:00 – 17:00

Closed on weekends and public holidays.

Momentum Securities


Client services

011 550 6270

[email protected]



Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

FundsAtWork

0860 657 585

[email protected]


WhatsApp: 087 240 6653 and say 'Hello'

International number


+27 11 505 1506

Business hours

Mon-Fri: 08:00 to 16:30

Closed on weekends and public holidays.


Southern Life

Policies starting with SL or SX

0860 669 876

[email protected]

International number

+27 11 505 1555



Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

Sage Life

Policies starting with GE

0860 669 876

[email protected]

International number

+27 11 505 1555



Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

Metropolitan Odyssey

Policies starting DE

0860 669 876

[email protected]

International number

+27 11 505 1555



Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

Lifegro
(formerly Legal and General)

Policies starting with UL or AF

0860 669 876

[email protected]

International number

+27 11 505 1555



Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

Website support

0860 999 932

[email protected]

*To assist us in resolving your query, please provide your ID/Policy Number on your email to us.

International number

+27 12 675 3092

Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

Wills, Trusts & Estates

0860 000 107

[email protected]


Business hours

Mon-Fri: 08:00 to 16:00

Closed on weekends and public holidays.

Investo

0860 664 321

[email protected]

International number

+27 11 505 1800


Calls to the Centre will be verified by an SMS sent to your cell phone number. Ensure your contact details are up to date. Log in to update your details.

Business hours

Mon-Fri: 08:00 to 17:00

Closed on weekends and public holidays.

Self service options

Manage your policy


Investment resource centre

Safety Alert frequently asked questions

Medical aid frequently asked questions

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Service enquiries

Submit your service related queries here.

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Compliments and complaints

Share your reviews, compliments and complaints with our team.

Our offices

Momentum head office

Switchboard

+27 12 671 8911

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